Terms and Conditions

Last Updated: February 17, 2026

Please read these Terms and Conditions ("Terms") carefully before using the Aqal Stream property management platform (the "Service") operated by Aqal Stream ("us", "we", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

2. Subscription and Payments

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle").

  • Free Trial: We may offer a Subscription with a free trial for a limited period of time. You may be required to enter your billing information in order to sign up for the Free Trial.
  • Payment: Check, Bank Transfers, and Mobile Money (M-Pesa) are accepted. Failure to pay subscription fees may result in the suspension or termination of your account.

3. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Aqal Stream and its licensors. The Service is protected by copyright, trademark, and other laws of Kenya and foreign countries.

4. User Content

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service.

5. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

6. Limitation of Liability

In no event shall Aqal Stream, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

8. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

9. Contact Us

If you have any questions about these Terms, please contact us at:
Email: hi@aqalstream.com